All Systems Operational

About This Site

This page provides the status of Mitel Flex Services on Google Cloud.

For Mitel CloudLink status updates, please visit: https://status.mitel.io
For Mitel MiCloud Connect status updates, please visit: https://oneview.mitel.com/s/trust
For Mitel MiCloud Flex status updates, please visit: https://status.flex.micloud.solutions

North America Operational
POP Infrastructure Operational
MiCloud Flex Services on Google Cloud Operational
Mitel Performance Analytics (MPA) Operational
Mitel Business Analytics (MBA) Operational
United Kingdom Operational
POP Infrastructure Operational
MiCloud Flex Services on Google Cloud Operational
France Operational
POP Infrastructure Operational
MiCloud Flex Services on Google Cloud Operational
Germany Operational
POP Infrastructure Operational
MiCloud Flex Services on Google Cloud Operational
EU Operational
Mitel Performance Analytics (MPA) Operational
Mitel Business Analytics (MBA) Operational
MiCloud Flex Services on Google Cloud Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Mitel 3rd Party Vendor Planned Maintenance - Manchester [5-213179975492] Oct 28, 03:13-08:58 UTC
As part of on-going maintenance, Engineering will be performing planned maintenance work on the interconnection.

Expected Impact:

During this maintenance period, users could potentially experience temporary loss of audio on any call in-progress.


Service(s) Affected:
Equinix PNI Services

Maintenance Period:

Start Date & Time: 28-Oct-2021 03:13 UTC
End Date & Time: 28-Oct-2021 08:58 UTC

Local Time
Start Date & Time: 28-Oct-2021 04:13 BST
End Date & Time: 28-Oct-2021 09:58 BST
Posted on Oct 23, 09:42 UTC
Mitel 3rd Party Vendor Planned Maintenance - Manchester [5-213157927485] Oct 31, 07:00-19:00 UTC
As part of on-going maintenance, Engineering will be performing scheduled maintenance work on Wide Area Network circuit.

Expected Impact:

During this maintenance period, users could potentially experience temporary loss of audio on any call in-progress.

Service(s) Affected:
Equinix PNI Services

Maintenance Period:

Start Date & Time: 31-Oct-2021 07:00 UTC
End Date & Time: 31-Oct-2021 19:00 UTC

Local Time
Start Date & Time: 31-Oct-2021 08:00 BST
End Date & Time: 31-Oct-2021 20:00 BST
Posted on Oct 20, 16:15 UTC
Mitel 3rd Party Vendor Planned Maintenance – Manchester [5-213073135603] Nov 3, 22:00 - Nov 4, 02:00 UTC
As part of ongoing Maintenance, Engineering will be performing a planned software upgrade to a devices on our Connect platform.

Expected Impact:

During this maintenance period, users could potentially experience temporary loss of audio on any call in-progress.

Service(s) Affected:

Mitel DIA Services

Maintenance Period:

Start Date & Time: 03-Nov-2021 22:00 UTC
End Date & Time: 04-Nov-2021 02:00 UTC

Local Time
Start Date & Time: 03-Nov-2021 23:00 BST
End Date & Time: 04-Nov-2021 03:00 BST
Posted on Oct 20, 04:30 UTC
Past Incidents
Oct 26, 2021
Mitel 3rd Party Vendor Planned Maintenance - Manchester [5-213158394481]
Completed - The scheduled maintenance has been completed.
Oct 26, 20:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 26, 14:57 UTC
Scheduled - As part of on-going maintenance, Engineering will be performing scheduled maintenance work on Wide Area Network circuit.

Expected Impact:

During this maintenance period, users could potentially experience temporary loss of audio on any call in-progress.

Service(s) Affected:
Equinix PNI Services

Maintenance Period:

Start Date & Time: 26-Oct-2021 14:57 UTC
End Date & Time: 26-Oct-2021 20:42 UTC

Local Time
Start Date & Time: 26-Oct-2021 15:57 BST
End Date & Time: 26-Oct-2021 21:42 BST
Oct 20, 16:34 UTC
Oct 25, 2021

No incidents reported.

Oct 24, 2021

No incidents reported.

Oct 23, 2021

No incidents reported.

Oct 22, 2021
Mitel 3rd Party Vendor Planned Maintenance - Manchester [5-213085164453]
Completed - The scheduled maintenance has been completed.
Oct 22, 04:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 21:00 UTC
Scheduled - As part of on-going maintenance, Engineering will be performing scheduled maintenance work on Wide Area Network circuit.

Expected Impact:

During this maintenance period, users could potentially experience temporary loss of audio on any call in-progress.

Service(s) Affected:
Equinix PNI Services

Maintenance Period:

Start Date & Time: 21-Oct-2021 21:00 UTC
End Date & Time: 22-Oct-2021 04:00 UTC

Local Time
Start Date & Time: 21-Oct-2021 22:00 BST
End Date & Time: 22-Oct-2021 05:00 BST
Oct 15, 18:39 UTC
Oct 21, 2021
Oct 20, 2021

No incidents reported.

Oct 19, 2021
Mitel 3rd Party Vendor Planned Maintenance - Manchester [5-213048655216]
Completed - The scheduled maintenance has been completed.
Oct 19, 20:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 14:57 UTC
Scheduled - As part of on-going maintenance, Engineering will be performing planned maintenance work on the interconnection.

Expected Impact:

During this maintenance period, users could potentially experience temporary loss of audio on any call in-progress.


Service(s) Affected:
Equinix PNI Services

Maintenance Period:

Start Date & Time: 19-Oct-2021 14:57 UTC
End Date & Time: 19-Oct-2021 20:42 UTC

Local Time
Start Date & Time: 19-Oct-2021 15:57 BST
End Date & Time: 19-Oct-2021 21:42 BST
Oct 13, 16:52 UTC
Mitel 3rd Party Vendor Planned Maintenance – Frankfurt [CRQ1-46998696841]
Completed - The scheduled maintenance has been completed.
Oct 19, 07:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 01:19 UTC
Scheduled - As part of ongoing Maintenance, Engineering will be performing planned maintenance to ensure the efficiency and stability of our Global Network.

Expected Impact:

During this maintenance period, users could potentially experience temporary loss of audio on any call in-progress.

Service(s) Affected:
Flex on GCP Services

Maintenance window :

Start Date & Time: 19-Oct-2021 01:19 UTC
End Date & Time: 19-Oct-2021 07:04 UTC

Local Time:

Start Date & Time: 19-Oct-2021 03:19 CEST
End Date & Time: 19-Oct-2021 09:04 CEST
Oct 14, 08:51 UTC
Mitel 3rd Party Vendor Planned Maintenance - Manchester [5-213027363584]
Completed - The scheduled maintenance has been completed.
Oct 19, 07:04 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 19, 01:19 UTC
Scheduled - As part of on-going maintenance, Engineering will be performing maintenance work on the interconnection.

Expected Impact:

During this maintenance period, users could potentially experience temporary loss of audio on any call in-progress.


Service(s) Affected:
Equinix PNI Services

Maintenance Period:

Start Date & Time: 19-Oct-2021 01:19 UTC
End Date & Time: 19-Oct-2021 07:04 UTC

Local Time
Start Date & Time: 19-Oct-2021 02:19 BST
End Date & Time: 19-Oct-2021 08:04 BST
Oct 13, 06:44 UTC
Oct 18, 2021

No incidents reported.

Oct 17, 2021

No incidents reported.

Oct 16, 2021
Mitel 3rd Party Vendor Planned Maintenance – Frankfurt [CRQ1-46294899131]
Completed - The scheduled maintenance has been completed.
Oct 16, 07:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 16, 00:00 UTC
Scheduled - As part of ongoing Maintenance, Engineering will be performing one of our many network wide projects to upgrade the network devices to the latest firmware as recommended.


Expected Impact:

During this maintenance period, users could potentially experience temporary loss of audio on any call in-progress.

Service(s) Affected:
Colt PNI Services

Maintenance window :
Start Date & Time: 16-Oct-2021 00:00 UTC
End Date & Time: 16-Oct-2021 07:30 UTC

Local Time:

Start Date & Time: 16-Oct-2021 02:00 CEST
End Date & Time: 16-Oct-2021 09:30 CEST
Oct 6, 13:19 UTC
Oct 15, 2021

No incidents reported.

Oct 14, 2021

No incidents reported.

Oct 13, 2021

No incidents reported.

Oct 12, 2021

No incidents reported.

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